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Informative Press Releases for Travel

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Consumer Traveler Today: Oct 10

10-10-2012

 

Consumer Traveler Today: The human touch isn’t dead — a United Airlines “win-win” 
 

Link to Consumer Traveler

The human touch isn’t dead — a United Airlines “win-win”

Posted: 10 Oct 2012 03:00 AM PDT

Sometimes good airline customer service has a ripple effect. Here is a story where everyone ended up winning because a smart customer service rep took action to head off a possible problem.
        

What we’re reading: Oneworld backs AA, airline alliances changing, airline’s biggest risk could be the food

Posted: 10 Oct 2012 02:00 AM PDT

AA backed by oneworld partners, airline alliances changing, airline's biggest risk could be the food