Christopher Elliott's weekly newsletter

 Are airlines overcharging for your flight? They might be, according to new research I cover in this week's USA Today column. By not compensating you when your flight is delayed or when they lose your luggage, you're essentially leaving money on the table. 

Thank you, Luggage Pros! Luggage Pros offers a huge selection of luggage, bags, briefcases, handbags, laptop bags, travel accessories and more. It comes with a low price guarantee and free shipping. There's only one place to buy your next bag: Luggage Pros. Plus, it's a fearless supporter of the consumer advocacy on this site. 

Please take our GWU survey. Give us your opinion and we'll use the information to improve travel. We've teamed up with George Washington University to conduct a brief poll of travelers. Please take it now.

This week's burning question: Have you ever been pressured to pay a bill quickly? The most common high-pressure situation is the car rental damage bill -- settle up now, or we'll ding your credit and blacklist you. But there are other times when a travel company wants you to act now (for example, to pay for alleged damage to a hotel room.) Has this ever happened to you? Please email me. As always, don't forget to include your full name, city and occupation. Your answer may appear in a story. 

Save the world. Please volunteer. Are you tired of just reading about the latest consumer problems? Do you want to do something about it? Well, now you can. We need volunteers to help build the content for a next-generation consumer organization. It's gonna be big, and it launches in 2014. Here's how to get involved. 

What's up on Souvenirist? On our new destination site, read about which dishes to put on your no-fly list. Watch these breathtaking videos of America's western national parks. Also, take an insider tour of Vancouver and Key West. 

What's new on Elliott? This morning, I ask "what if" and project what might happen if the American airline industry gets its way. You're not going to like it. Here's [Back to Press Releases Main]