Consumer Traveler Today - Jan 12

Consumer Traveler Today: Keeping passengers safe from peanuts? What’s next? Pets, B.O.?
 
 
Keeping passengers safe from peanuts? What’s next? Pets, B.O.?
What we’re reading: ANA opts for long-range Dreamliners, praises for pilot of UAL at Newark, SWA’s record passenger loads
Why do we need fighter escorts? The better to shoot you down?
Kudos: Resort supports clients and travel agents
Wyndham’s non-rewards, expiration without notification
Keeping passengers safe from peanuts? What’s next? Pets, B.O.?
Posted: 12 Jan 2010 03:25 AM PST
This is not a joke. With all the worries over terrorists on planes, the Canadian Transportation Agency is taking some new steps, to keep passengers safe from peanuts. As reported by CBC (the Canadian Broadcasting Company) it will no longer be sufficient for Air Canada not to serve peanuts on their planes.
        

What we’re reading: ANA opts for long-range Dreamliners, praises for pilot of UAL at Newark, SWA’s record passenger loads
Posted: 12 Jan 2010 03:23 AM PST
ANA opts for long-range Dreamliners and cuts the short-range version, UAL pilot praised for Newark landing, SWA sets record for passenger load
        

Why do we need fighter escorts? The better to shoot you down?
Posted: 11 Jan 2010 09:15 AM PST
Continental US North American Aerospace Defense Command Region (NORAD) is going overboard on escorting diverted airliners to airports. What in the world can they possibly add to the security equation except the chance for a horribly catastrophic error?
        

Kudos: Resort supports clients and travel agents
Posted: 11 Jan 2010 08:15 AM PST
Many posts on Consumer Traveler are about problems, and airlines, hotels and car rental companies treating consumers and/or travel agents badly. But, this week I had a resort, Miraval Resort and Spa, make an exception that benefited both my clients and the agency. So figured I would share a good story for a change.
        

Wyndham’s non-rewards, expiration without notification
Posted: 11 Jan 2010 07:15 AM PST
During the holidays, I attempted to log into my Wyndham Rewards account to book a hotel stay and discovered my account had been closed and I had lost 5,500 points, 500 points short of a one-night stay. I contacted Wyndham Rewards and was told that my account had been closed because there had been no activity for 18 months. I was surprised, not at the policy, but because I had never received written or electronic statements or notification of my expiration date.