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Consumer Traveler Today: Nov 6

11-06-2010

 

Consumer Traveler Today: Three years later, Alitalia still owes me $528 for my lost baggage and ruined Italian vacation 
 

Link to Consumer Traveler

Three years later, Alitalia still owes me $528 for my lost baggage and ruined Italian vacation

Posted: 05 Nov 2010 07:30 AM PDT

Christopher Elliott tries to help a passenger get compensation from Alitalia for lost luggage. It was probably a lost cause from the start and ended the same way.
        
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After one week of “Secure Flight” — so far, so semi-good

Posted: 05 Nov 2010 06:30 AM PDT

For the past couple weeks, it's been impossible for travel agents and many airline systems to issue tickets without at least a passenger's gender and birthday. The system doesn't require a middle name. In theory, the name is supposed to be added to the system if one exists.