Informative Press Releases for Travel

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Consumer Traveler Today: September 1

09-01-2011

 

Consumer Traveler Today: Virgin America takes the extra step in proactive customer service

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• Virgin America takes the extra step in proactive customer service
• What we’re reading: Boeing 737MAX, 717 may be on the way out at SWA, 911 Memorial in NYC
• Case dismissed: They towed my car and now they’re threatening me

Virgin America takes the extra step in proactive customer service Posted: 01 Sep 2011 03:00 AM PDT Last week I wrote a post about a client whose use of a nickname in booking a ticket with Virgin America led to an expensive "Catch 22" situation and a change fee.

What we’re reading: Boeing 737MAX, 717 may be on the way out at SWA, 911 Memorial in NYC Posted: 01 Sep 2011 01:35 AM PDT Boeing 737MAX scheduled for delivery in 2017, AirTrans' 717s may be on the way out at SWA after full merger, 911 Memorial in NYC    [Back to Press Releases Main]   TRAVEL RESOURCES Copyright © 1996 to 2018 The Traveler's Journal | All Rights Reserved | Contact Us